You can reach our customer care team via phone at (845) 514-0628, email at [email protected], or live chat on our website. We're here to help with any inquiries about our laundry delivery services.

Our support team is available Monday through Friday from 8 AM to 6 PM and Saturdays from 9 AM to 3 PM. Feel free to call, text, or chat with us during these hours.

Absolutely! Once your order with Prime Laundry - Ocala is picked up, you’ll receive a live tracking link to monitor your laundry’s journey to the facility. When it’s out for delivery, we’ll send another link so you can track your order back to your doorstep.

If you experience any issues with your laundry delivery in Ocala, contact our Prime Laundry - Ocala support team immediately via phone or live chat. We're committed to resolving your concerns promptly.

Absolutely! Use the live chat feature on our website for instant assistance with your laundry delivery needs. It's quick, easy, and available 24/7.

Yes, but cancellations and reschedules in Ocala are handled on a case-by-case basis. Contact our Prime Laundry - Ocala customer care team as soon as possible to see if adjustments to your pickup schedule can be accommodated.

If an item is missing or damaged, please contact the Prime Laundry - Ocala support team within 24 hours of delivery. We’ll investigate the issue and work with you to find a resolution.

Our customer support team can assist with tracking your orders, updating pickup or delivery schedules, addressing concerns about your laundry delivery service, answering billing questions, and providing information about our offerings in Ocala.